Privacy Policy

We may collect the following information when you visit our website or use our services:

• Personal Information: Name, surname, email address, phone number, company information
• Contact Information: Delivery address, billing address
• Order Information: Order history, preferences, payment information
• Technical Information: IP address, browser type, operating system, cookies
• Usage Data: Page views, click data, in-site navigation information

We use the information we collect for the following purposes:

• Processing your orders and making deliveries
• Providing customer service support
• Improving our products and services
• Offering personalized experience
• Conducting marketing and promotional activities (with your consent)
• Fulfilling our legal obligations
• Ensuring website security and preventing fraud

Your personal information is not shared with third parties except in the following cases:

• Service Providers: Our business partners such as shipping companies, payment processors
• Legal Requirements: By court order or legal regulations
• Business Transfer: In case of company merger, sale or acquisition
• Your Explicit Consent: With your explicit permission

Our website uses cookies to improve user experience:

• Essential Cookies: Provides basic site functions
• Performance Cookies: Analyzes site performance
• Functionality Cookies: Remembers your preferences
• Targeting Cookies: Provides personalized advertisements

You can manage or block cookies from your browser settings. However, this may cause some site features not to work.

We take the following measures to ensure the security of your personal data:

• SSL/TLS encryption technology
• Secure server infrastructure
• Regular security updates
• Unauthorized access protection
• Employee training and data privacy protocols

Your IP address is automatically recorded when you visit our website. This information is used for the following purposes:

• Security: Detecting unauthorized access attempts
• Analysis: Analyzing site traffic and usage patterns
• Geographic Targeting: Providing regional services
• Troubleshooting: Diagnosing technical issues

The following measures are taken for the security of your credit card information in online payments:

• 3D Secure: All transactions are protected with 3D Secure (3DS) verification
• SSL Encryption: Your card information is encrypted with 256-bit SSL
• PCI DSS Compliance: Our payment infrastructure complies with PCI DSS standards
• No Information Storage: Your credit card information is not stored in our systems
• Secure Payment: Payments are processed through licensed payment institutions

You have the following rights under KVKK:

• Finding out whether your personal data is processed
• Requesting information if processed
• Learning the purpose of processing your personal data and whether they are used in accordance with their purpose
• Knowing the third parties to whom your personal data is transferred domestically or abroad
• Requesting correction if your personal data is incomplete or incorrectly processed
• Requesting deletion or destruction of your personal data within the framework of conditions stipulated in KVKK
• Objecting to a result against you through analysis of processed data exclusively through automated systems
• Claiming compensation for damages resulting from unlawful processing of personal data

Your personal data is stored for the duration required by the processing purpose and in accordance with legal storage obligations. When the purpose ceases or legal periods expire, your data is deleted, destroyed or anonymized.

This Privacy Policy may be updated in line with legal regulations or changes in our business practices. Changes will be published on this page and the "Last Updated" date will be updated. You will be notified by email for important changes.