Frequently Asked Questions

The minimum order quantity varies by product. For cotton bags, the general minimum is 100 pieces, and for custom-made bags, the minimum is 50 pieces. Please contact our sales representative for detailed information.

Delivery time for in-stock products is 3-5 business days. For custom production and logo-printed bags, delivery takes 7-15 business days. We also offer express production for urgent orders.

Shipping is free for orders of 1000 TL and above. For orders below 1000 TL, the shipping fee is calculated based on your region. For bulk orders, you can benefit from our special shipping agreements.

Vector formats (AI, EPS, PDF, CDR) are preferred for logo printing. High-resolution PNG and JPG formats are also accepted. If you need design support, our graphic design team can assist you.

Screen printing, digital printing, transfer printing and embroidery can be applied to cotton bags. The most suitable printing technique is recommended based on the bag type and order quantity.

Yes, you can request a sample product before placing a bulk order. Sample bags are charged, but if you proceed with the order, the sample fee is deducted from the total amount.

We accept bank transfer/EFT, credit cards, and deferred payment options for corporate customers. Special payment plans can be arranged for wholesale orders.

After your order is confirmed, an e-invoice or e-archive invoice is issued. For corporate customers, transactions can be processed with a VAT exemption certificate.

For unprinted stock products, you have the right to return within 14 days of delivery. Defective or damaged bags are replaced immediately. Returns are not accepted for custom-made bags with logo printing.

We have a wide product range including raw cotton bags, canvas bags, gabardine bags, nonwoven bags, ultrasonic bags, and vital bags. We also produce cotton pouches, cosmetic bags, and custom-designed bags.

Yes, we can produce cotton bags in custom sizes and designs according to our customers' requests. Minimum order quantities may be higher for custom productions.

Yes, all our cotton bags are made from 100% natural cotton or recyclable materials. They are designed as an eco-friendly alternative to plastic bags and are durable for long-term use.

Our cotton bag dimensions vary according to usage. Standard shopping bags are 35x40 cm, mini bags are 20x25 cm, and jumbo bags are 45x50 cm. Please contact our sales representative for custom size requests.

Our prices are determined by fabric type, weight, bag size, order quantity, and printing technique. Unit prices decrease for bulk orders. You can review our product pages for detailed pricing or contact us for a quote.

Yes, we export worldwide, primarily to Europe, Cyprus, the Caucasus, and Africa. Since 2002, we have exported cotton bags to many countries. We provide special shipping and customs support for international orders.

Our custom design process is as follows: 1) We receive your requirements and design files, 2) Our graphic team checks print compatibility, 3) Sample approval is obtained, 4) Production begins. If you need design support, our team can help with logo editing and vector illustration.

Yes, we produce cotton bags from various materials including raw cotton, canvas, gabardine, nonwoven, interlining, and vital fabric. Each material has different properties — canvas offers durability, nonwoven offers affordability, gabardine offers water resistance. We can help you choose the most suitable material for your needs.

Yes, unit prices decrease as order quantity increases. Orders of 500+ pieces receive up to 10% discount, 1000+ pieces up to 15%, and 5000+ pieces up to 20% discount. We also offer special pricing for corporate customers.

Our ordering process is simple: 1) Product selection and quantity determination, 2) Sending logo/design files, 3) Quote approval, 4) Payment, 5) Sample approval (optional), 6) Production and shipping. Throughout the entire process, your account manager stays in contact and you can track your order status.